National September 11 Memorial

Our unique design challenge was to effectively inform and engage 9/11 Memorial visitors during the 4-year construction period while carefully balancing the dramatically somber mood of the Memorial visit. The project included an extensive system of exterior wayfinding graphics, a security screening center, the 9/11 families center, the Memorial Plaza, and the Visitor Center. Here, actual artifacts from 9/11 events, as well as a multitude of interpretive graphics, are displayed within a system of cases and freestanding panels, helping visitors understand the complexity of the days leading up to 9/11 and the events that ensued and continue through today.